Position: Clinical Services Director
About the New Jersey Family Planning League:
The New Jersey Family Planning League (NJFPL) is committed to providing access to quality family planning (FP) and related reproductive and preventive health services for all New Jerseyans who need them. NJFPL is a direct grantee for the federal Title X and New Jersey Department of Health (NJDOH) family planning and STD services grants. NJFPL does not provide healthcare services directly. As a funding intermediary and network leader, we use this funding to support 15 agencies that operate 61 health centers across all 21 counties in New Jersey. The agencies in NJFPL’s network include Federally Qualified Health Centers (FQHCs), Planned Parenthood affiliates, hospital-based ambulatory health centers, independent non-profit family planning service providers and a university-based academic health center that collectively serve over 120,000 people in NJ. In addition to funding and grants management support, NJFPL provides funded agencies with training, technical assistance, policy and regulatory analysis, and strategic planning guidance.
For more than 47 years, NJFPL has supported affordable, accessible family planning health care for anyone who walks through the doors of one of our network provider health centers. We are driven by our core values: a commitment to high-quality care for populations in need; a responsibility to serve the needs of patients and providers statewide; healthcare services that align with current evidence-informed care standards; and a commitment to health equity and sexual and reproductive justice.
Reporting to the Vice President of Programs, the Clinical Services Director provides clinical leadership, oversight, and quality management support for a broad portfolio of sub-recipients with specific emphasis on clinical responsibilities of providing FP services aligned with Title X and NJDOH requirements and standards. This position develops opportunities across the New Jersey Family Planning League’s departments to address clinical needs of underserved populations across the state. The Clinical Director must understand NJ’s healthcare landscape, public health resources and the value of building and maintaining strong relationships with our sub- recipient providers. This position ensures that program goals and objectives are met through continual monitoring of clinical providers, performance measure data, effective communication and collaboration with other departments and agencies. The Clinical Director leads NJFPL’s clinical quality assurance and continuous quality improvement efforts.
- In collaboration with the NJFPL program team, support all NJFPL sub-recipients in delivering high quality family planning services using s client-centered approach, current evidence-informed nationally recognized practice standards and in compliance with NJ State regulatory requirements, NJ Department of Health program requirements and Title X program requirements.
- Provide oversight of the clinical services of NJFPL’s family planning and STD programs, ensuring provision of services according to Providing Quality Family Planning Services: Recommendations of the US Office of Population Affairs and the CDC (QFP) and the use of other current and evidence-informed nationally recognized standards of care and guided by principles of patient-centered, trauma-informed practice.
- Lead the activities of the New Jersey Family Planning League’s Medical Committee and Clinical Service Directors Committee, comprised of medical providers from each agency in NJFPL’s provider network. These committees advise NJFPL regarding clinical practice and offer benefit to our network of providers as opportunities for training, updates, shared learning, and networking. The Clinical Director serves as the primary staff liaison for these committees.
- Conduct clinical site monitoring and site audits of sub-recipient agencies to ensure compliance with policies, applicable regulations, and best practices. Draft reports of findings, review responses and provide follow up as needed.
- Provide updates to sub-recipients on current sexual and reproductive health (SRH) practice standards, practice recommendations and research findings
- Provide technical assistance to sub-recipient organizations on matters related to sexual and reproductive healthcare services, quality assurance and improvement.
- Assist the VP of Programs in the management and development of NJFPL funding applications to NJ Department of Health, US Office of Population Affairs (Title X services grant) and other funding sources. Along with VP of Programs, Programs Director and other NJFPL Title X staff, develop timelines, process, and draft content for proposals.
- Participate with VP of Programs in strategizing for improving access to sexual and reproductive health services for people across the state of NJ. Compile and update data for needs assessments and other resources to support this effort.
- Develop and modify clinical policies for the family planning, STD, and other healthcare programs of the New Jersey Family Planning League.
- Assess provider needs for clinical training and technical assistance. Identify existing resources and external expertise and/or develop and present content directly.
- In collaboration with the program department, manage and support NJFPL’s continuous quality improvement activities. Plan and execute project activities and timeline with support from staff and consultants. Coordinate NJFPL’s staff team in periodic review of sub-recipient data and progress on deliverables and QA/QI initiatives, make suggestions about next steps, and subsequently coordinate improvement recommendations. Plan and facilitate quarterly sub-recipient learning sessions. Serve as primary point of contact for Title X sub-recipients regarding clinical performance and quality management.
- Maintain awareness and stay up to date on current federal and NJ healthcare regulations governing the provision of family planning and STD services, state and Title X program requirements, family planning best practice and nationally recognized standards of care recommendations, sexual and reproductive health technology, research and treatment developments and other aspects of sexual health, Medicaid, Plan First and state health insurance exchange.
- Work with providers to develop, pilot and implement new projects and initiatives, with particular focus on improving access, quality and health equity for clients and communities in high need of publicly funded reproductive health services.
- Serve as NJFPL’s key representative at stakeholder meetings, conferences and external forums as assigned. Standard travel to healthcare service sites and meetings within the state will be necessary. Expect to travel approximately 1-2 times annually to a meeting/ conference in another state. Work related travel expenses are reimbursed, including mileage for the use of personal vehicle.
- Oversee HIPAA policies and compliance for the NJFPL.
- Manage time-limited projects and complete other duties as assigned.
Knowledge, Skills, and Abilities:
- Demonstrated knowledge of health disparities and social determinants of health, inclusive of sexual and reproductive health issues and issues through the lifespan, across impacted communities.
- Knowledge and experience in quality management practices including quality assurance systems and continuous quality improvement, compliance and risk management, regulatory/contract compliance preferably in a public health or clinical setting.
- Interest in issues related to sexual and reproductive health, including improving access to a full range of family planning healthcare services and contraceptives, and improving maternal and infant health outcomes. Prior experience preferred.
- Ability to perform with a high level of confidentiality, discretion and integrity including demonstrated knowledge of HIPAA and other federal, state, and local regulations governing client confidentiality.
- Knowledge and experience working with diverse communities with cultural humanity and responsibility.
- Experience using data to inform project and quality management, accessing, and utilizing publishedinformation and research. Strong written and oral communication skills.
- Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.
- Experience with or knowledge of electronic health record systems.
- Commitment to improving access to family planning services, health equity and supporting a sexual and reproductive justice framework.
Education and Experience:
Minimum of (3) years direct practice experience as a clinical provider in a healthcare environment, MSN required with certification and current licensure in NJ required.
(Opportunities for continuing education to support maintenance of professional license will be provided.)
- Minimum of (5) years of experience in public health and/ or healthcare
- Experience with provision of sexual and reproductive health services and/or management of sexual and reproductive health programs is a plus.
How to apply: Submit a cover letter and resume to [email protected] please include Clinical Service Director in the subject line.
NJFPL is currently operating under a hybrid in-office/remote work schedule. If hired, NJFPL requires all employees to be vaccinated, unless a medical or religious accommodation is needed. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.
NJFPL is an equal opportunity employer. All qualified applications will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, gender identity and expression, military status, prior record of arrest or conviction or current employment status.
NJFPL is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We aim to build a diverse team that represents New Jersey’s citizens and the reproductive justice community. We encourage candidates from all backgrounds to apply.